Privacy Policy
Transparency and data protection have the highest priority for us. Learn how we protect and process your personal data.
Last Updated
December 8, 2025
1Data Controller
Tavo-IT Inh. Michael Schwarz
Vorderdorfstraße 13
37130 Gleichen
Germany
Phone
+49 175 42556162Data Protection Responsibility
As the owner of Tavo-IT, I am personally responsible for data protection and your direct contact for all data protection questions.
Direct Data Protection Contact
Michael Schwarz - Owner & Data Protection Officer
info@tavo-it.comPersonal response within 24 hours
3General Information on Data Processing
The protection of your personal data is particularly important to us. We process your personal data confidentially and in accordance with legal data protection regulations as well as this privacy policy.
What is personal data?
Personal data is any data that can be used to personally identify you. This includes, for example, name, address, email addresses, user behavior.
4Data Processing on Our Website
Your data is collected on the one hand by you providing it to us (e.g. by filling out contact forms). Other data is automatically recorded when you visit the website by our IT systems.
Voluntary Information
- • Contact form
- • Email contact
- • Appointment booking (Calendly)
Automatic Data
- • IP address
- • Browser information
- • Visit time
- • Referrer URL
5Hosting & Server
This website is hosted by Vercel Inc. Personal data collected on this website is stored on Vercel's servers.
Hosting Provider
Third Country Transfer (USA)
Vercel is based in the USA. Data transfer is based on EU Standard Contractual Clauses (SCCs) pursuant to Art. 46 Para. 2 lit. c GDPR.
More information: Vercel Privacy Policy
6SSL/TLS Encryption
For security reasons and to protect the transmission of confidential content, this site uses SSL or TLS encryption.
Secure Connection
You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
🔒 All data transmissions are encrypted7Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us:
Collected Data
- • Browser type and version
- • Operating system used
- • Referrer URL
- • Hostname of the accessing computer
- • Time of server request
- • IP address (anonymized)
Purpose of Use
- • Technical security
- • Error analysis
- • Performance optimization
- • Spam/bot detection
This data is not combined with other data sources.
8Contact Form / Email Contact
If you send us inquiries via contact form or email, your information will be stored with us for processing the inquiry and for follow-up questions.
Processed Data
- • Name and email address
- • Phone number (optional)
- • Message content
- • Time of inquiry
Legal Basis
Art. 6 Para. 1 lit. b GDPR (contract initiation)
Storage Duration
24 months after completion of correspondence
9Email Communication (Zoho Mail)
For our business email communication, we use the Zoho Mail service. When you contact us by email, your messages are processed and stored on Zoho's servers.
Email Provider
Provider: Zoho Corporation B.V.
Address: Beneluxlaan 4B, 3527 HT Utrecht, Netherlands (EU)
Website: zoho.com/mail
Processed Data
- • Sender email address
- • Email content & attachments
- • Time of sending
- • Technical metadata
Legal Basis
- • Art. 6 Para. 1 lit. b GDPR (contract initiation)
- • Art. 6 Para. 1 lit. f GDPR (legitimate interests)
Privacy at Zoho
Zoho is known for its strong focus on privacy and stores European customer data in EU data centers. The company is GDPR compliant and certified according to various security standards.
More information: Zoho Privacy Policy |Zoho GDPR Compliance
10Cookies & Tracking
Our website uses cookies to make our service more user-friendly. Cookies are small text files that are stored on your computer.
Necessary Cookies
For the basic function of the website
No consent requiredFunctional Cookies
For extended functions
With your consentAnalytics Cookies
For website optimization
With your consentCookie Consent Management
For managing your cookie settings, we use consentmanager - a GDPR-compliant Consent Management Platform (CMP). This allows you to precisely control which cookies and tracking technologies may be used on our website.
consentmanager Features
- • GDPR/CCPA-compliant cookie banner
- • Granular setting options
- • Revocable consent at any time
- • Proof of consent declaration
- • Automatic legal compliance
You can change your cookie settings at any time:
The cookie banner appears automatically on your first visit and can be accessed again at any time via this button.
11Web Analytics (Matomo)
We use Matomo, a privacy-friendly web analytics tool, to understand and improve the use of our website.
Privacy Features
- • IP anonymization
- • No sharing with third parties
- • Servers in Germany
- • Opt-out possible at any time
Collected Data
Page views, time spent, referrer, browser information (anonymized)
12Additional analytics services
Through our Consent Manager, the following additional analytics services can be activated:
Google Analytics 4
Web analytics service by Google LLC. Only with your explicit consent.
- • Provider: Google LLC, USA
- • Purpose: Website analysis, user behavior
- • Legal basis: Consent (Art. 6 Para. 1 lit. a GDPR)
- • Revocation: at any time via cookie settings
Microsoft Clarity
User behavior analysis by Microsoft Corporation. Only with your consent.
- • Provider: Microsoft Corporation, USA
- • Purpose: User interaction analysis, heatmaps
- • Legal basis: Consent (Art. 6 Para. 1 lit. a GDPR)
- • Revocation: at any time via cookie settings
13External Content & Services
We use services from external providers to enhance our offering.
Google Fonts
Fonts
✓ Locally hostedCalendly
Appointment booking
When actively usedGoogle Maps
Location link
External linkCalendly (Appointment Booking)
Provider: Calendly LLC, 3423 Piedmont Road NE, Atlanta, GA 30305, USA
Purpose: Online appointment scheduling for consultation sessions
When you book an appointment through Calendly, your entered data (name, email, selected time) is transmitted to and processed by Calendly.
- • Legal basis: Art. 6 Para. 1 lit. b GDPR (contract initiation)
- • Third country transfer: USA (EU Standard Contractual Clauses)
- • Privacy: calendly.com/privacy
Google Maps (External Link)
On our contact page, we link to Google Maps to help you find directions. This is an external link - clicking on it will redirect you to Google's website.
Important: No data is automatically transferred to Google unless you actively click the link. Only when visiting Google Maps do Google's privacy policies apply.
Google Privacy: policies.google.com/privacy
14Storage Duration
We only store personal data for as long as is necessary to achieve the respective purposes or as required by legal retention periods.
General Inquiries
- • Contact form: 24 months
- • Email correspondence: 24 months
- • Appointment bookings: 12 months
Business Contacts
- • Contracts: 10 years (HGB)
- • Invoices: 10 years (AO)
- • Quotes: 3 years
15Your Rights under GDPR
You have comprehensive rights regarding your personal data:
Right of Access (Art. 15)
What data we store about you
Right of Rectification (Art. 16)
Correction of incorrect data
Right of Deletion (Art. 17)
Right to be forgotten
Right of Restriction (Art. 18)
Restrict processing
Data Portability (Art. 20)
Data in machine-readable format
Right to Object (Art. 21)
Object to processing
Withdrawal (Art. 7 Para. 3)
Withdraw consent
Complaint (Art. 77)
With the supervisory authority
16Cookie Consent Management (consentmanager)
For the legally compliant management of cookie consents, we use the services of consentmanager AB, a leading provider of Consent Management Platforms (CMP) in Europe.
Provider Information
Company: consentmanager AB
Address: Håltgelvsgatan 1B, 72270 Västerås, Sweden
Website:www.consentmanager.de
GDPR Compliance
- • IAB TCF 2.2 certified
- • Servers in Germany
- • GDPR/ePrivacy compliant
- • ISO 27001 certified
Processed Data
Technical Data:
- • IP address (anonymized)
- • Browser information
- • Timestamp of consent
- • Consent status
Legal Basis:
- • Art. 6 Para. 1 lit. c GDPR (legal obligation)
- • Art. 6 Para. 1 lit. f GDPR (legitimate interests)
- • Proof of consent declaration
Your Rights
You have the right to change your cookie settings or withdraw your consent at any time. You can do this via the cookie banner or directly in your browser settings.
Withdrawal only affects the future. Already stored data may continue to be processed lawfully.
17Supervisory Authority
In case of data protection violations, you can contact the competent supervisory authority:
State Commissioner for Data Protection of Lower Saxony
Address:
Prinzenstraße 5
30159 Hannover
Contact:
Tel: 0511 120-4500
poststelle@lfd.niedersachsen.de
18Changes to the Privacy Policy
We reserve the right to adjust this privacy policy so that it always complies with current legal requirements.
Information about Changes
In case of significant changes, we will inform you by email or via a clear notice on our website.
Last updated: December 8, 2025